Banking on Digital Upgrades in the Financial Sector—Even in a Pandemic

Banks and credit unions haven’t always been the quickest adopters of new, digital tools. But could the global pandemic push them along? In this episode of Powered by Battery, we chat with Dede Wakefield, CEO of financial-technology firm Alogent, which sells technology to help financial institutions better manage their own internal processes and interact with customers online. Wakefield talks about how COVID-19 at first generated a “pause” in her business, with some customers putting off new initiatives temporarily—but then causing many to re-engage with new initiatives to make them more digitally savvy in a socially distanced world. In addition, Wakefield discusses her lessons learned from having a large team working from home, including changing the way she handles internal company communications. Have a listen. Disclosure: The information provided in this podcast is solely intended for the use of entrepreneurs, corporate CEOs and founders regarding Battery Ventures’ potential financing capabilities for prospective portfolio companies. The information is current as of the date it was published. The contents are not intended to be used in the investment decision making process related to any product or fund managed by Battery Ventures. Battery Ventures provides investment advisory services solely to privately offered funds. Battery Ventures neither solicits nor makes its services available to the public or other advisory clients. *Alogent is a Battery portfolio company. Investments identified above are for illustrative purposes only. No assumptions should be made that any investments identified above were or will be profitable. It should not be assumed that recommendations in the future will be profitable or equal the performance of the companies identified above. For more information about Battery Ventures’ potential financing capabilities for prospective portfolio companies, please refer to our website. For a complete list of portfolio companies, please visit: https://www.battery.com/our-companies/list/ Content obtained from third-party sources, although believed to be reliable, has not been independently verified as to its accuracy or completeness and cannot be guaranteed. Battery Ventures has no obligation to update, modify or amend the content of this podcast nor notify its audience in the event that any information, opinion, projection, forecast or estimate included, changes or subsequently becomes inaccurate.